News - UFIS Airport Solutions

UFIS� Powers Top 5 Performing Airports

office@ufis-as.com — 2010-03-08

Two of the top five best airports in the world, according to the Airport Council International's (ACI) annual passenger survey, use UFIS Airport Solutions' (UFIS-AS) Universal Flight Information System (UFIS®). Singapore Changi Airport, ranked second, and Hyderabad Rajiv Gandhi International Airport, ranked fifth, have received the prestigious ACI Airport Service Quality award for 2009.

In addition, these two airports are also ranked in the same way within the Asia-Pacific region ratings. Dubai International Airport, another UFIS® customer, is ranked second in the Middle East Region.

UFIS® customers are also ranked well in the size categories. Hyderabad is ranked number one for its size (5-15 million passengers) while Singapore is second in the 25-50 million passengers category, followed by Shanghai Pudong Airport, a fourth UFIS® customer, ranked fifth.

The best improvement award by region went to Delhi International Airport in Asia Pacific region, bringing the total number of UFIS® customers to five within the survey categories.

“We are proud to have altogether five of our customers ranked in the top five in all four categories – best airport worldwide, by region, by size of airport and best improvement by region,” said Anders Sagadin, UFIS-AS's president and CEO. “This is a great achievement and an excellent reference for UFIS-AS underlining the benefits our solutions have for our customers. We are pleased that with UFIS® we can support the airports in achieving top performance and providing high quality services to passengers.”

The UFIS® product line is composed of software packages for the Airport Operational Database (AODB), Flight Information Processing System (FIPS), Flight Information Display System (FIDS), and Resource Management System (RMS). The product line is selectable, configurable, and scalable for each individual airport.

In Singapore the Changi Airport Group (CAG) uses the UFIS® AODB and FIPS to plan and allocate terminal resources. Singapore Airport Terminal Services (SATS) uses the UFIS® AODB, RMS, and FIPS as well as Hub, Status, and ULD management systems to efficiently plan human resources and to ensure timely services to arriving and departing flights.

In Hyderabad, Dubai and Delhi, the UFIS® products are playing a key role in the flight planning, apron resource management, and flight information display systems. The three airports are using UFIS® AODB, FIPS and FIDS together with systems integration and interfaces to standard external systems.

The Airport Service Operation Centre (ASOC) at Shanghai Pudong International Airport has been designed and implemented by UFIS-AS.

These top performing airports have been announced as winners in the annual ACI Airport Service Quality (ASQ) passenger survey. As a reliable monitor of airport service, ASQ is used by many airports as one of the key performance indicators of the airport’s service.

Visit UFIS-AS at Passenger Terminal Expo 2010, Brussels

office@ufis-as.com — 2010-03-05

UFIS Airport Solutions (UFIS-AS) will participate in Passenger Terminal Expo 2010, 23-25 March, at the Brussels Exhibition Center, Belgium.

At stand 7025, UFIS-AS will feature its solutions portfolio – the Universal Flight Information System (UFIS®) and its next generation of products – UFIS JB®. Our product suite covers the whole range of software solutions for airport management operations from Flight Information Processing System (FIPS) to Resource Management System (RMS) and Flight Information Display System (FIDS). Visit our stand to view the latest versions of our software and to meet with our representatives.

If you are interested in a specific appointment with our team, please complete the adjacent Call-back section with the subject "PTE 2010." We will be happy to contact you and set up a meeting.

Passenger Terminal Expo is the biggest international airport terminal conference and exhibition in Europe. For more information and to register for a free entry badge, please visit the official site of the event: http://www.passengerterminal-expo.com/

UFIS-AS Takes Part in the 3rd ACI Europe�s SMAG Conference and Exhibition

office@ufis-as.com — 2010-02-19

UFIS Airport Solutions (UFIS-AS) will participate in the 3rd ACI Europe’s SMAG (Small & Medium Sized Airports Action Group) Conference and Exhibition. The event will be held 15-17 March at the Hilton Imperial Hotel in Dubrovnik, Croatia.

UFIS-AS has a strong position not only in Europe but also worldwide with major international airports using UFIS® products. These products are now available to regional (small and medium airports) in a cost-effective manner. The UFIS® product suite is a flexible solution in both costs and functionality and as such meets the needs of the smaller airports. This conference and exhibition, with the goal of addressing the challenges regional airports are currently facing, provides an excellent opportunity for participants to get acquainted with UFIS-AS’s product portfolio and the latest product development.

UFIS-AS will present its solutions and services for regional airports at Stand 10. Visitors to our stand will have the opportunity to learn more about the possibilities and benefits of the Universal Flight Information System (UFIS®) as well as of its next generation -- developed in Java -- UFIS JB®.

For more information, please visit the event website: http://www.insightgrp.co.uk/aci-europe-smag-programme.html

Airport Railway Link Opens in Bangkok with UFIS� Displays

office@ufis-as.com — 2009-12-21

The Airport Railway Link between the Bangkok City Air Terminal and Suvarnabhumi Airport is now open with UFIS® Flight Information Display System (FIDS) playing a key role. Thai Prime Minister Abhisit Vejjajiva opened the new link on 4 December with a special test ride between the two terminals.

UFIS® FIDS is displaying flight information for passengers checking in at the Makkasan Station. Information is also provided above the 28 check-in counters where passengers may check in the luggage before boarding the train to the airport.

UFIS� in Use at World�s 3rd Best Airport 2009

office@ufis-as.com — 2009-11-10

One of the Top 10 best airports in the world is powered by UFIS Airport Solutions' (UFIS-AS) Universal Flight Information System (UFIS®). Singapore Changi Airport is ranked in 3rd place according to the latest passenger satisfaction rankings in the World Airport Survey 2009 results published by Skytrax. Changi is also the 19th busiest airport in the world according to Airports Council International. In 2008, 37.7 million passengers flew through Singapore, a 2.7% increase over 2007. It was also ranked 10th in cargo with 1.88 million tons per year.

“Having the third best airport in the world using the UFIS® product suite speaks a lot about the quality and the benefits of our solutions,” said Anders Sagadin, UFIS-AS's president and CEO. “We are proud that with our product suite we can support Changi Airport in providing the best possible services to their passengers and in reaching this high level of passenger satisfaction.”

UFIS-AS has two customers at Singapore's Changi Airport. Changi Airport Group (CAG), formally known as Civil Aviation Authority of Singapore (CAAS), uses the UFIS® Airport Operational Database (AODB) and the Flight Information Processing System (FIPS) to plan and allocate terminal resources. Singapore Airport Terminal Services (SATS) uses AODB, FIPS, and the Resource Management System (RMS), as well as Hub, Status, and ULD Management systems to efficiently plan human resources and to ensure timely services to arriving and departing flights. The SATS implementation also includes 13 interfaces to external systems, running on IBM's Websphere MQ and J2EE middleware.

SATS' latest upgrade was implemented earlier this year with the introduction of the UFIS® Passenger with Reduced Mobility (PRM) module as part of RMS. With this module SATS can track all requests and staff assignments for the passengers needing special assistance.

The World Airport Survey and the World Airport Awards are based on the results from 8.6 million questionnaires completed by airline passengers in 2008-2009, covering more than 190 airports worldwide. The survey evaluates travelers’ experiences across 39 different airport service and product factors -- from check-in, arrival, and transfer through to departure at the gate.

5th Most-on-Time Airport Uses UFIS�

office@ufis-as.com — 2009-09-21

One of the most on-time airports in the world uses UFIS Airport Solutions' (UFIS-AS) Universal Flight Information System (UFIS®). Bangkok Suvarnabhumi Airport is ranked number 5 in Forbes Traveler's On-Time Airports list with 84.4% flights on time in 2008. Bangkok is also one of the busiest in the world – ranked 18th in total passenger traffic in 2008, according to Airport Council International. According to Forbes Traveler, 82.9% of the flights at Bangkok arrived on time, while 86% departed on time.

“Having the fifth most-on-time airport use the UFIS® product suite is an excellent reference for UFIS Airport Solutions,” said Anders Sagadin, UFIS-AS's president and CEO. “This shows the benefits our product line has for our customers as well as its quality and reliability.”

UFIS® products have been in use at Bangkok's Suvarnabhumi Airport since its opening in 2006. The UFIS® Flight Information Processing System (FIPS), along with the Airport Operational Database (AODB), are used in the airport's Airport Operational Control Centre to manage and assign the airport's airside and landside resources. The AODB together with the information broker provides the integration platform for more than 50 systems at the airport.

In 2008, UFIS-AS helped Thai Airways (TG) open a Ground Operations Control Centre (GOCC) which uses the UFIS® products including FIPS, Status Manager, and Flight Data Tool. These software modules allow TG business units to serve their aircraft effectively. When the railway link to the airport is opened, passengers will be able to see their flight before they board the train to the airport. As a collaborative partner to Siemens, UFIS-AS is delivering its Flight Information Display System (FIDS) to the State Railway of Thailand with integration to the AODB at the airport.

Visit UFIS-AS at Inter Airport 2009 in Munich!

office@ufis-as.com — 2009-09-07

UFIS Airport Solutions (UFIS-AS) and UFIS Airport Innovation (UFIS AI) will participate in Inter Europe 2009, 6-9 October, at the Munich Trade Fair Centre. Inter Airport Europe 2009 is the 17th international exhibition for airport equipment, technology, design and services.

The two sister companies will be located at stand number 1032 in Hall B5 in the Munich Trade Fair Centre. This is a new location for the exhibition and provides more space for exhibitors. Representatives from both companies will be on hand to demonstrate the latest versions of software and to answer questions.

UFIS-AS will feature its entire portfolio but will focus on some of its most recent product developments including UFIS JB®, WebFIDS, and UFIS® PRM.

If you are interested in a specific appointment with our team, please complete the adjacent Call-back section with the subject "Inter Airport." We will be happy to contact you and set up a meeting.

For more information on Inter Airport Europe 2009, please see its official website: www.interairport.com/europe.

Chisinau International Airport Using UFIS-AS' WebFIDS

office@ufis-as.com — 2009-07-28

UFIS Airport Solutions (UFIS-AS) has successfully installed WebFIDS, its HTML-based Flight Information Display System, at Chisinau International Airport in Moldova. The "go-live" phase occurred during the week of 7-10 July with a step-by-step cutover from their current system to the UFIS® system. The cutover worked seamlessly with no down-time experienced by the airport.

Thirty-one displays with flight information are scattered throughout the airport including those showing arrival and departure information, gate displays, and check-in counter displays. Up-to-date flight information for the displays is being provided through UFIS® Airport Operational database (AODB), Flight Information Processing System (FIPS), and telex processing.

"Chisinau proved to be an excellent project for the second installation of WebFIDS," said Andreas Kloidt, UFIS-AS project manager. "It is a smaller, regional airport which allows us to showcase the WebFIDS module for this size airport." WebFIDS, first installed at Delhi International Airport, provides the same reliability and industry-proven functionality as the classic FIDS solutions with the added flexibility of being able to use any PC-based controller running Windows or Linux as the display controller.

In addition to the software, UFIS-AS also provided the hardware for the system.

"We are pleased that we can play a role in helping Chisinau Airport offer optimized services to their passengers," said Anders Sagadin, UFIS-AS’s President and CEO. "Chisinau also adds an important reference for UFIS-AS in the Eastern European market."

Chisinau Airport serves the capital city of Moldova and the surrounding region. The terminal, built in 1970 and upgraded in 2000, is designed to handle 1.2 million passengers per year.

UFIS-AS Upgrades RMS at Singapore's Changi Airport

office@ufis-as.com — 2009-06-24

UFIS Airport Solutions (UFIS-AS) is upgrading its UFIS® Resource Management System (RMS) at Singapore's Changi Airport by implementing the Passengers with Reduced Mobility (PRM) module and additional enhancements to the integrated iTrek wireless application. The UFIS® solutions support Singapore Airport Terminal Services (SATS) in managing the complex tasks of its ground handling operations and in-flight catering services.

The delivery of the PRM application is in response to SATS' initiative to continuously improve its passenger service quality. The module is to cater for SATS Special Services within the airport's three terminals. With the new module, SATS can track all requests and staffs assignments for the passengers needing special assistance. The UFIS® PRM application, a recent addition to UFIS® portfolio, is already in use at airports in Rome, Athens and Hannover.

The enhancements to the iTrek wireless application include showing on the handheld devices a list of equipment scheduled to be used, thus enabling SATS to extend its apron service delivery framework. Other enhancements include the introduction of the iTrek Apron Service Report (ASR) on the handheld devices, thereby eliminating the need to travel back to the SATS Operation Control Center to complete the report. Other enhancements improve the communication and working relationship between the apron and baggage sections. For example, using the handheld devices, apron personnel can record that a ULD has been dispatched. Baggage personnel receive the update and can then confirm the receipt of the ULD.

The initial UFIS® project with SATS began in 2003. Since then UFIS-AS and SATS have been working together to bring additional enhancements to the system. The iTrek application was introduced in 2007. It focuses on using WAP wireless mobile phones which are provided by partner iDen/DNS™.

“Singapore Changi Airport is one of our most important customers in the Asia-Pacific region," said Holger Mattig, Managing Director of UFIS Airport Solutions Pte Ltd. "We are glad that we can provide full integration of the iTrek wireless application with UFIS® RMS with SATS being the first customer to take advantage of this service. We look forward to continuing our successful partnership with them.”

The UFIS® package installed in Singapore includes an Airport Operational Database (AODB), Basic Data Processing Systems, a Flight Information Processing System (FIPS), a Resource Management System (RMS), as well as Hub, Status and ULD Management Systems. A total of eleven interfaces to external systems, related to personnel and flight data (for example, SAP and KRISCOM), are also a part of the system. As integration medium for the interfaces UFIS-AS uses IBM’s Websphere MQ.

“I am pleased that the long-term cooperation with SATS has resulted in continuing to provide the best services to Singapore Changi Airport”, said Anders Sagadin, UFIS-AS's president and CEO. “We look forward to continuing to work with them to be a leading airport by providing flexible solutions.”

Barcelona Airport�s T1 Opening � Success for UFIS AI and the UFIS Group

office@ufis-as.com — 2009-06-22

UFIS Airport Solutions' sister company, UFIS Airport Innovation, played an integral part in the smooth start of operations at Barcelona Airport's new Terminal 1. Operations began on 17 June with the first Spanair flight taking off to Madrid at 6:15 a.m.

Read more about this success story by visiting UFIS Airport Innovation’s website: www.airport-innovation.no